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4 to 60 channels
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2 or 4 channels
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Total Recall Omnia
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24 Analog & 30 VoIP


 
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Omnicron Electronics - Professional Voice Logging Recorders and Accessories - since 1975

 

  
       Instructions below are intended to assist IT personnel when a Hard Drive from a Total Recall Recorder (running software V2.00 to V2.50) is placed into a PC for testing, repairing, and copying. If you are not familiar with use of a PC for these purposes, contact your IT department or Total Recall reseller for assistance.

To download and print .pdf copy of these instructions, click here.
 
* 

 
TOTAL RECALL

Voice Logger & Recorder
Technical support

Testing & Reloading Software
To Hard Disk Drive

 (These instructions may also be used to create
 a new or spare hard drive for Total Recall.)

1.  Testing & Reloading Total Recall Hard Disk Drive

   1.1.   Test if Total Recall program is functioning.

1.    Turn TR unit upside down. Remove 8 screws
        holding top and bottom together (with triangles next to them).

2.    Unplug TR Case Top cables and remove Top.

3.    Unscrew 4 screws from Hard Disk Drive.
        (see diagram below)



 

4.    Unplug HDD and connect as a Primary Master drive in a PC,
        with NO other HDD connected.

5.    Start PC and document what happens when the PC starts up.
       This will show if OS2 starts and if Total Recall starts or where
       it stops.
 

1.2.     Internal Install of Total Recall Software

If after starting a Total Recall HDD in a PC and only OS2 started and Total Recall did not start you may be able to reinstall with this method.

 

At the OS2 Start Group Menu screen.
 

In the Startup Group arrow down to    DOS Session and press <ENTER>.

 

Go To command prompt [C:\] type     CD\

 
Change to UPGRADE directory type     CD\UPGRADE

 

C:\UPGRADE

 

At the command prompt type            INST1_02.EXE

 

At the Total Recall Upgrade screen arrow up to        CHECK VERSION

 

Then press ENTER

 

Then the message :          SWITCH OFF AFTER 10 Seconds

 

Switch OFF the unit.

 

Then switch the unit back ON again and wait for the Total Recall Upgrade screen to display.

The unit may do a CHKDSK.

 

Then arrow Up to       CHECK VERSION         again

 

Then to                       UPGRADE SYSTEM

 

Then                           Shutdown and switch OFF

 

Then               Switch ON to Start-up the unit

 

Then    ALL SHOULD BE OK

 

1.3.  Reloading a Total Recall Hard Disk Drive

Total Recall with a two partition drive.

This reload will need to be performed on a PC with the BIOS setting for the Primary Master and Slave Hard Disk Drive (HDD) both set to AUTO.


  Note: Both drives needs to be installed on a single IDE cable.

 This method can also be used to configure a new drive for Total Recall (TR).


Helpful Total Recall keystrokes 

 

There are keys that will help when operating TR on a PC with a full size keyboard.

       [Esc] = Shutdown Total Recall
      [Alt Esc] = Switch to OS/2 menu or to other menus.
                          (press the Alt key first and hold then the Esc)

  The standard TR keys also have equivalents on a PC keyboard:

                   Menu   = [ + ]

                   Select   = [ Enter ]

                   Up       = [Arrow Up]

                   Down   = [Arrow Down]

                   0..9      = [ 0 ] .. [ 9 ]    on the alpha keypad.

                   Ö         = [Ö ]

                   <<        = [ R ]

                   Stop     = [ T ]

                   >          = [ Y ]

                   >>        = [ U ]

                   >>>     = [ I ]

                   [ C ]     = Display on the PC screen the status of
                                  each of the phone lines.

                   [ L ]     = Turn on the 'kludge low is random' feature,
                                  where any channel set on 'Vox Low' will
                                  be randomly turned on and off with random
                                  phone numbers for testing only.

                   [ K ] = Turn off the 'kludge low is random' feature.

                   [ S ] = Display the DSP statistics

            [Shift ` ] = Go to the next language.  (The screen is not
                               fully redrawn but it is still very useful for testing).

 

1.3.1.   Configuring and Installing Hard Disk Drives
   

  Remove / disconnect all other drives (HDD, CD, CDR) from the PC during this process.

 

*     Change the jumper links on the faulty or a new TR HDD to slave.

 

The settings are normally detailed on the label of the drive.

 

*     Install the good Total Recall (TR) HDD into the PC as the Primary MASTER.
 

*     Install second HDD into the PC as a Primary SLAVE.

 

  When the two drives are connected together the drive letters will be:

C:\  (Master)  OS2 & Total Recall files.        1,945 megabytes.

D:\  (Slave)    OS2 & Total Recall files.        1,945 megabytes.

E:\  (Master)  Calls directory.                         6,110 megabytes.*

F:\  (Slave)    Calls directory.                         6,110 megabytes.*

* This may vary depending on the size of the original drive.

 

*     Start the PC, the system will boot into OS/2 and then Total Recall will auto start.
   

  Don’t worry about the error messages displayed on startup.

You will need to shut down TR but not OS/2, a batch file will need to be modified.
 

*     From the TR screen press     <Alt>    (&)    <Esc> together (press the Alt key first and hold it then press Esc)

 

1.3.2.   Changing the Batch File.

 

The OS/2 “Start Group” Menu will open.

*     Arrow down to “DOS Session” and then press
                   <Enter>

*    At the C:\] prompt type edit totrec\trecall.bat 
     
then press         <Enter>

 

trecall.bat will open in the Editor screen.

 

*     Arrow down to last line and add REM as the first word
        rem runos2 shutdown
 

*     Press    <Alt>               <Enter>          <S> (save)

 

*     Press    <Alt>               <Enter>          <X> (exit)
      
This will take you back to C:\ prompt.
 

*    Type EXIT then press   <Enter>


This will take you back to the OS/2 “Start Group”
 

*     Right Arrow across and then down to “Total Recall Session
       (DOS)” Press        <Enter>
 

*     At TR screen press  <Esc>  key to shut down TR
       This will take you back to OS/2 “Start Group”
 

*   Right arrow across to the “Running Group”
 

*   Select startup.cmd then press      <Enter>
 

*   Press      <Ctrl>       (&)      <C>       together
 

*    Type EXIT then press      <Enter>

 

 1.3.3.   Partition the Faulty / New HDD with FDISK

 

*     Select OS/2 session press      <Enter>
 

Now repartition the faulty/new HDD
 

    A new HDD will only have one partition and will not require the partitions to be deleted. Go straight to “Create Partition”.
 

*   At the C:\] prompt type  FDISK    then press    <Enter>
     FDISK window will open.  The name DISK at the top left
     will be highlighted.
 

*   Press the <Tab> Key to DISK
 

*   Right arrow key to disk 2  then press the    <Tab
     Key. This will highlight the first partition of Disk 2,
 

*   Press     <Enter>
     This will open an options menu
 

*  Arrow down to “Delete Partition” then press    <Enter>
 

*  Arrow down to second partition then press     <Enter>
    The Options menu will open.
  

*   Arrow down to “Delete Partition” then press  <Enter>
     This will set the disk to one partition
  

*   Press  <Enter>  The options menu will open.

 

*  Arrow down to “Create Partition
    The size of partition dialogue box will open.

 
*  Type the size for the first partition as “1945
     megabytes then press        <Enter>
  

The “Type of Partition” dialog box will open
  

*  Select “Primary Partition”  then press      <Enter>
 

Then the “Location of partition” dialog box will open
 

*   Select “Create at start of free space” then press   <Enter>
     This will take you back to FDISK,
  

*   Arrow down to the second row “Freespace” then
     press       <Enter>
 

The options menu will open.
 

*  Arrow down to “Create Partition”
    The size of partition dialogue box will open.
   

*  Type the size for the second partition as “6110
    megabytes then press      <Enter>
 

The “Type of Partition” dialog box will open
 

*  Select “Extended Logical Drive” then press   <Enter>
  

  This step may be required if the size of the HDD
        exceeds 8gb
    

Then the “Location of partition” dialog box will open
  

*  Select “Create at start of free space” then press    <Enter>
    This may leave some freespace at the end of the drive.
  

At the FDISK screen
 

*  Press      <F3>

the exit FDISK options box will open
 

  Disc 2 partitions are identified as D: and F:
 

*  Select “Save and exit” by pressing     <F3>  again.
    Then you will be asked to restart your PC by pressing
     <Crtl> <Alt>   <Delete> (together)
    Total Recall will restart.
  

*  Press       <Esc> key to close TR

  

1.3.4.     Format the HDD

 

At the OS/2 “Start Group” menu
 

*  Right arrow across to the "Running Group"   select   
    CMD.EXE   press    <Enter>

 
*  Type    <Ctrl>  <C>     together

  

*  Type EXIT    then press        <Enter>
 

*  Select OS/2 Session then press      <Enter>
   

At the C:\] prompt type
 

*  Type   FORMAT D: /FS:HPFS    then press   <Enter>
    You will be prompted to proceed Y/N
    

*  Type  <Y>  then press    <Enter>
    The first partition will be formatted, you will then be
    asked for a label name type
  

*  Type  OS2   then press     <Enter>

  

Then format the second partition.

 At the C:\] prompt type
 

*  Type    FORMAT F: /FS:HPFS    then press   <Enter>
    You will be prompted to proceed Y/N type
 

*  Type   <Y>  then press    <Enter>
    The second partition will be formatted, you will then be
    asked for a label name type
  

*  Type  DATA  then press       <Enter>

  

Change to F: partition and make a directory called “Calls”.
 

*  At the C:\] prompt type    F:    then press   <Enter>
  

At the F:\] prompt

  

*  Type     MD CALLS   then press     <Enter>
 

Then check if calls Directory is there.
 

*  At the F:\] prompt type   DIR    then press     <Enter>
  

The Directory will be displayed
  

Change back to the C:\ Partition
 

*  Type    C:   then press     <Enter>

 

1.3.5.   Copy Files to HDD

 

Before copying the operating system OS/2 and Total Recall files to the newly formatted drive you need to delete one file from the master HDD. This is a log file that is not required and may stop the copy process. This will be recreated by OS/2 later.


The file to Delete is       DSKCHK.*
    

  If this file is not found go to the next step
 

*  At the C:\] prompt type DEL DSKCHK.* then press  <Enter>

   

Then copy all files from the good HDD to the newly
formatted HDD.
 

*  At the C:\] prompt type XCOPY *.* D: /H /O /T /S /E /R /V  then
     press        <Enter>
     

This may take a some time as there will be
approximately 8400 files copied.

   

When the copy process has finished you need to edit the trecall.bat again on both of the HDDs.

  

*  At the C:\] prompt type    EXIT   then press     <Enter>
     

This will take you back to the OS/2 “Start Group”
 

At the OS/2 “Start Group” Menu.
  

*  Arrow down to “DOS Session” and then press    <Enter>
 

*  At the C:\] prompt type  edit totrec\trecall.bat   
   
then press    <Enter>
   

Trecall.bat will open in the Editor screen.
   

*  Arrow down to last line and DELETE   REM    
    and leave   “runos2 shutdown”
  

*  Press       <Alt>               <Enter>          <S> (save)
   

*   Press      <Alt>               <Enter>          <X> (exit)
  

This will take you back to C:\] prompt.

   

You now you need to edit the same file on the new HDD.
   

*  At the C:\] prompt type edit D:\totrec\trecall.bat
   
then press     <Enter>
    

Trecall.bat will open in the Editor screen.
 

*  Arrow down to last line and DELETE REM runos2 shutdown
  

*  Press       <Alt>               <Enter>          <S> (save)
  

*  Press       <Alt>               <Enter>          <X> (exit)
   

This will take you back to C:\] prompt

  

*  Type   EXIT then press       <Enter>
 

This will take you back to the OS/2 “Start Group”
 

 At the OS/2 “Start Group” Menu.
   

*  Right arrow across to the “Running Group”
    then press    <Enter>
 

*  Then press   <Ctrl>    (&)   <C>  (together)
   

*  Type   EXIT then press      <Enter>

  

This will take you back to the OS/2 “Start Group”
 

*  Arrow down to “Shutdown” then press      <Enter>

  

The PC will then show in the top left corner of the screen “Shutdown Complete”.
  

*  Switch off the PC and remove the master HDD.
  

*  Set the slave (newly programmed) HDD to be a MASTER
    and restart the PC. (check the jumper settings on the drive)
    The system should start up into Total Recall.
   

When Total Recall has started
  

*  Press        <Esc>
   

This should shut down Total Recall and OS/2. There will be a message in the top left corner of the screen “WERE GOING DOWN”
                  “SWITCH OFF
    

*  Switch off the PC and remove the HDD.

 ______________________________________________

 

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                                   OMNICRON ELECTRONICS
                        554 Liberty Highway Unit 2, Putnam, CT  06260   

Phone: 
(860) 928-0377

 Fax: 
(860) 928-6477
E-mail: 
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